Question 1

How can I book a class?

Accepted Answer

Sign up as a member, purchase a package, and then proceed to book classes based on the required credits.

Question 2

When does the booking window open?

Accepted Answer

Opens every Sunday at 9pm

Question 3

What if the class is fully booked?

Accepted Answer

Options include an online waitlist or joining a physical waitlist open 30 minutes before class on a first-come basis.

Question 4

Is there a class cancellation policy?

Accepted Answer

Yes, cancel at least 12 hours before to avoid forfeiting your class credit.

Question 5

Can I book a slot in class for another member?

Accepted Answer

No, credits are non-transferable.

Question 6

What if I arrive late for class?

Accepted Answer

A 3-minute grace period applies, but spots may be reassigned if you arrive within 2 minutes of class start.

Question 7

Can I attend class with an injury or medical condition?

Accepted Answer

Consult a doctor before attending and inform the instructor of any conditions. Pregnant participants should get approval and attend designated classes.

Question 8

How early should I arrive before class?

Accepted Answer

Members are encouraged to arrive 15 minutes before class.

Frequently asked questions